Work with Us
CATSKILL RETAIL SALES ASSOCIATE - WEEKENDS
Hours: Part Time, every other Fri/Sat/Sun with the option to pick up additional weekday hours.
BASIC RESPONSIBILITIES
Sales & Product Knowledge
- Identify customer needs and make thoughtful recommendations.
- Build client relationships - as a community store, we have regular customers. You must feel comfortable learning names of frequent customers and engaging in conversation that will help identify customer needs / preferences and build meaningful relationships.
- Familiarity with new and existing products. Includes but is not limited to benefits and uses, how and where the product is made as well as knowledge of the maker behind the product.
- Use product knowledge to help customers curate gifts whether by usage or budget.
Customer Care
- Ensure every person who enters the shop is greeted, thanked and helped during their visit.
- Communicate with customers via email, phone and text regarding order updates or special requests.
Operations
- Opening and closing the shop on your own.
- Unpacking and tagging new inventory.
- Shop upkeep: cleaning, restocking, merchandising, etc. (must be able to lift 30 lbs)
Bonus skills
- Instagram experience
Candidates should be:
- Friendly, outgoing, and loves chatting with people. While we love introverts, we need extroverts to engage with customers and help to build and maintain client relationships.
- Reliable (can’t stress this enough!).
- Able to work confidently on your own.
- Able to multi-task.
- Previous retail or customer experience preferred but not required.
Benefits include: flexible scheduling and a generous employee discount
To apply: please send an email to Michelle & Lisa at catskill@shopstayforever.com. Include your résumé and availability. Pay is $16-20 based on experience.